Rinbang (currently a developing startup based in Germany, to be formally registered as a legal entity in the future) respects your privacy and is committed to protecting your personal data in full compliance with EU regulations. This document explains how we collect, use, share, and safeguard your information when you use the Rinbang.com website and its services.
Please read this policy carefully. By using our services, you agree to the terms outlined in this policy.
1) Information We Collect and Our Lawful Basis
We may collect the following categories of information:
Personal Data
- Information you provide directly: email address, gender, year of birth, phone number (optional).
- Lawful Basis: performance of our contract or your explicit consent.
- Important: This information is stored securely and never visible to other users.
Profile Information
- Optional username and profile picture.
- Lawful Basis: contract performance + your consent for public visibility.
Usage & Activity Data
Posts, comments, hashtags, donations (“rockets”), Impact Point, public figures you support, and general platform activity. Lawful Basis: contract performance + legitimate interests (security and platform improvements).
Technical & Device Information
Device/OS, IP address, browser type, device identifiers. Lawful Basis: legitimate interests (security & error detection).
Log Data
Timestamps of sign-in/out and other logs needed for account security and analytics.
Cookies & Similar Technologies
Essential cookies and optional analytics cookies (with your consent via cookie banner).
2) How We Use Your Information
- Providing & improving: deliver features, optimize UX, troubleshoot.
- Communications: service messages & notifications.
- Analytics: anonymized and aggregated insights.
- Security: prevent fraud, spam, abuse.
- Legal Compliance: meet EU/Germany regulatory obligations.
No automated decision-making: we do not make legally significant decisions based solely on automated processing.
3) Sharing Your Information
We do not share personally identifiable information (email, phone, real name) with third parties. Your activity is anonymous unless you choose to show your username or profile picture.
General Sharing Categories
- With Your Consent: you may withdraw consent at any time.
- Service Providers: hosting, analytics, customer support (under GDPR DPAs).
- Legal Requirements: court orders or official authorities.
- Protecting Rights: protect Rinbang, its users, or the public.
- Aggregated Data: insights that cannot identify individuals (e.g., global hashtag trends).
Payments/Donations
Payments are processed by certified providers. Rinbang does not store credit card information.
International Transfers
Data is primarily hosted in the EEA. If transferred outside the EEA, we use Standard Contractual Clauses (SCCs) or equivalent safeguards.
4) Security of Your Information
We apply industry-standard security methods including TLS encryption, access controls, monitoring, and regular audits.
5) Data Retention Period
We retain personal data only as long as necessary or required by law: security logs ~12 months; support tickets up to 24 months; backups 30–90 days.
6) Your Rights Under GDPR
- Access your data
- Rectification of inaccuracies
- Erasure (“Right to be Forgotten”)
- Restriction of processing
- Data Portability
- Object to processing
- Withdraw Consent
- Complain to a supervisory authority
We aim to respond within one month. We may request identity verification for security.
7) User Age
Rinbang is intended for individuals aged 16+. If we learn data was collected from someone under this age, we will delete it promptly.
8) Changes to This Policy
We may update this policy based on changes in law or service enhancements. The “Last Updated” date will always reflect changes.
9) Contact Us
If you have questions, contact us at privacy@rinbang.com.